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A Novel Idea ….

Did you ever get a great idea that you want to share with people but you are afraid that they will think that you are crazy?? Or worse yet, you keep the idea to yourself because you might not be able to pull it off so you want to keep it to yourself so that no-one knows how crazy you are until you can prove that you are not??  Does that make sense???

I have this great idea for a novel.  I have been thinking about it since I got back from Newfoundland.  My dad was telling me about being in the Canadian Navy and being posted to St John’s when Newfoundland joined confederation.  He was told not to wear his uniform in town because people might refuse to serve him.  hmmmm  I think there is a story in there somewhere about the mainlanders and confederation in 1949.  My mum and dad met because he was posted there and she was visiting from Nova Scotia.  Although she was born in Newfoundland, she had immigrated to Canada in 1946 with her parents to live in Lunenburg.  She was home for a visit when she met dad.

Mum has always thought that I should write “stories”.  Maybe I will ….

I could also write a story about an investigative reporter who is searching for the secret to the peace in Canada, Ghana and Jordan.  He wants to understand how these three countries have managed to stay relatively peaceful while their neighbours continue to go to war.  He could have a romantic name like ‘Trip’ and be a curious fellow who finds the secret answers to the questions of life, the universe and everything from a political point of view.

I could write a story about the perfect politician … one whose motto is “Politics is a Conversation” … one who demonstrates all of the qualities and wisdom of each of the nine perspectives people take on the world.

Becoming a novelist would be work.  Constructing a good story to make your point takes skill and attention.  I wonder if it would be a way to get people’s attention and have them learn what I have already written in PULSE Conversations for Change 1 and 2 by putting the lessons in context.  hmmmmm I could get my friend Trish to be on the cover and make up attention grabbing titles. Of course I would have to use a different name to distinquish my fiction from my non fiction.

The Republic of Max – by Dr Charlotte Love

Trip Peacenik – Investigative Reporter – by Dr Charlotte Love

Perfect Politics – Dr Charlotte Love

My first name sounds more like a novelist than Nancy.

What do you think???  If you know me you are thinking “Oh no … she is bored again!!!”

insert happy face here!!!

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The PULSE of Ghana meets the PULSE of Canada

I have just spent a wonderful week in Vancouver with Austin Gamey and his wife, Gladys.  Austin and I were able to blend work and tourism rather well.  We saw White Rock and Whistler and most things in between.  We also talked about the work that needs to occur to move PULSE Africa forward.  Austin’s energy and enthusiasm was contagious and although he was many hours off of his own time zone, he maintained a pace that I found difficult to match.

The future is bright for PULSE Africa with Austin at the helm.  Wonderful things will happen as he introduces his countrymen and those of other nations to the Complex PULSE Frame.  Austin rightly describes it as the PULSE Discovery Frame.  His use of that word with the Frame is interesting to me.  I always refer to it as a discovery and not an invention.  He elaborates that once something is DISCOVERED it is always with you and never ‘Un”discovered and that is true. Those who have discovered PULSE in their lives after they have been made aware of it in a classroom or in a book continue to use it on a daily basis.

That is true on this side of the ocean as well.  There are many people who have come to understand or have discovered that all conversations that come to successful, sustainable resolutions include the essential elements of the PULSE Frame.  It is how people make decisions and resolve differences successfully.  It makes sense then to use it when things are not going well to ensure a sustainable outcome that works for everyone.

Austin and I used the Frame to guide our talks.  The results are assured. We were Gentle and Honest with each other. We were open to the other person’s ideas and we used specific examples to ensure clarity.  We continued to Talk, to say what we were thinking until we had prepared, uncovered, learned criteria, searched options and explained a mutually agreeable plan of action which we put in writing.

Thank you to Austin and Gladys for making the long trip to visit with us in Canada.  Safe trip home.  The future is bright.

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The New Book is OUT

The Complex PULSE: Conversations for Change by Dr. Nancy Love  arrived in boxes today at my condo in Vancouver.  Exciting!!

I think it turned out really well.  I hope you like it too.  We printed 100 and will be sending 45 to Africa with Austin Gamey who is visiting here in Vancouver.  Austin and I have been thinking together for a few days now.  It is both exhiliarting and exhausting to be this intense.  It is good for me because it forces me to organize my thoughts in a way that makes sense to others.  That does not always seem possible. A good conversation like this is exactly what I needed to move the other two projects forward.

The BEACHs book is alive again and the Leadership series has new live as well.  It is amazing what the support of  other humans can do to change your own attitude toward your work.  I admit to being discouraged a few times this year but today is different.  The fruits of my writing are in my hand and the possibilities of others fill my head.  My heart is full of joy and expectation.

Could not have done it without all of you.  Thanks to everyone who reads this.  It is my testing ground for all that comes out in the books.  Your patience with me counts.

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When am I?

I have a real situation to deal with right now. A Couple of months ago we changed providers and lost our Microsoft exchange calendar sharing capability. I used to put something on my BB or on my laptop or on my home computer and it would show up everywhere else. That stopped when we made the change so I was inviting myself to things and accepting invitation s to keep the calendars consistent. Then I deleted the Microsoft exchange account and lost everything. My live disappeared. My history and my future gone. No calendar history and no email history. SCARY. Limbo.

Although it was scary it was also liberating for me. Not so for those who depend on me to be places at a certain time or want to make plans with me when I can’t tell them if or when I might be free. So at least six weeks of this “I don’t know for sure” “Let me get back to you” ” That SHOULD work” and a dependence on my 57-year-old memory brings me to a place where I need a resolution to this suspended life.

Since then I have not made any decisions about which is my REAL calendar. I have a paper one that is never where I am and rarely gets updated. I have a BB one that I don’t really use and computer calendars that are incomplete. I am LOST in time. I usually know where I am but not when I am. I have a vague recollection of something happening on the 12th of July but I can’t find anything anywhere to indicate what kind of appointment my have or what time. How did I let this happen? I am drifting through live from day-to-day. It is especially tricky when the calendar in my head is FULL. Stampede this week. Vancouver and Edmonton next week. New Orleans the week after that and then ten days in Newfoundland, Prince Edward Island and Nova Scotia before our Vancouver Conference in August and a trip to Washington after that.

I really need to pull it all together and find one place that works for me that is visible from what ever machine I am working on. Help!!!

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The Seven Stages of Man

The seven ages of man: spills, drills, thrills, bills, ills, pills and wills. Richard John Needham identified the seven ages some time after Will Shakespear wrote this :

All the world’s a stage,
And all the men and women merely players,
They have their exits and entrances,
And one man in his time plays many parts,
His acts being seven ages. At first the infant,
Mewling and puking in the nurse’s arms.
Then, the whining schoolboy with his satchel
And shining morning face, creeping like snail
Unwillingly to school. And then the lover,
Sighing like furnace, with a woeful ballad
Made to his mistress’ eyebrow. Then a soldier,
Full of strange oaths, and bearded like the pard,
Jealous in honour, sudden, and quick in quarrel,
Seeking the bubble reputation
Even in the cannon’s mouth. And then the justice
In fair round belly, with good capon lin’d,
With eyes severe, and beard of formal cut,
Full of wise saws, and modern instances,
And so he plays his part. The sixth age shifts
Into the lean and slipper’d pantaloon,
With spectacles on nose, and pouch on side,
His youthful hose well sav’d, a world too wide,
For his shrunk shank, and his big manly voice,
Turning again towards childish treble, pipes
And whistles in his sound. Last scene of all,
That ends this strange eventful history,
Is second childishness and mere oblivion,
Sans teeth, sans eyes, sans taste, sans everything.

We recently saw “As You Like It” performed in Vancouver’s Bard on the Beach Festival.  It was a great reminder of how life moves quickly and changes without warning.  We are all aware that we age each day but the reality hits from time to time when a change in stage becomes too evident to ignore.  I ask myself where I am right now and how that influences my perception of things.  And I ask what impact the stage have on a world view or the perspective that each of us takes on the world.

I admit to the Justice Stage.  That leaves me on ly two more stages.  Yikes!  In my own way I have described the stages differently.  I was a child, I raised children, I became political and entrepreneurial and now I am moving beyond that to look at different ways to give back to the world.  I am comfortable in my role as grandmother and want to define that to have the maximum impact on that wonderful generation of human beings.  I ask myself how best to serve them. I know how I felt about people my age when I was theirs.  They seemed redundant and irrelevant for the most part.  Now I know how much they knew and could have shared with me if I had only taken the time to ask.

This generational effect is reeking havoc in workplaces these days.  The wisdom of the young is so different from the wisdom of the old.  Both are indeed relevant and valuable and yet the divide keeps the one from asking the other about what they know.  Finding away to do that might be my next project.  What wisdom can we all take from the Bard himself as we consider generational differences.

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Relationships are work

Do you have friends who feel it is their job to criticize and correct you at every turn?  Do you have people in your life for whom nothing or no one is good enough? Do these people suck the positivity out of every conversation and out of you when you let them?  And is not letting them get to you more work than you counted on?

Sometimes I am overwhelmed by the energy it takes to manage relationships. I want to run away and hide.  I am pretty skilled at talking to people and think I am open to the possibilities that people present but sometimes they lean on me too hard.  I just want to shout out them “There are other was to deal with life besides burdening your self and others.”

The “glass half empty” crowd can’t see what is good in their life and don’t seem to be able to take the time to count blessings or be grateful for what they have.  they blame the world for their woes and expect others to rescue them from life itself.  For them it is difficult to find the joy, the pleasure in getting up in the morning and letting the sunshine on them.  “It is too hot.” they complain.

The other crowd that irks me sometimes is the ‘helpless’ crowd.  These people can do nothing for themselves and do not have enough confidence to even try to fix anything or any situation.  They cry for help and sit back and watch as other people solve their problems for them and them complain because they are not smart or capable but do nothing to rectify the situation.  Those people make me tired and I can only handle being around them for so long before I need to find the ‘helpful and capable’ and ‘half full’ crowds to replenish my energy.

I guard against becoming ‘helpless’ and ‘half empty’ by retreating to treat myself to some down time to rejuvenate and to pay attention to the syncronistic ways of the world.  I am not sure if that is cowardly or not.  I like to think of it as survival mode.  What about you?

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“Those little town blues …”

Just got back from an exhausting and exhilarating jaunt to NYC.  I love the big apple as do many others.  There were hundreds of thousands of visitors in New York at the same time as I was.  That is what makes it vibrant and that is also what makes it exhausting.  Although you see lots of smiles on the street you also see lots of disconnects as people live separate lives together.  New Yorkers rarely make eye contact.  Visitors are so awestruck by the sites they don’t even watch where they are going and there are line ups everywhere.  It is apparent to me as I watch people in line ups that the human race has yet to develop a strategy for maintaining patience while in line. In the US they say ‘on’ line.  That might be because it gets ‘on’ your nerves.  To see the Statue of Liberty you stand in line for the tickets and then you stand in line for the boat.  It is an all day affair and people choose to do it.

We choose not to stand on-line, looked at Lady Liberty from afar and moved on to other places of interest.  For me the statue which was a gift from France is symbolic of the wonderful opportunities offered to immigrants to the US and for them it is a shrine.  That is understandable.  It also shows the connection between France and the US and I heard many people speaking Parisian French on the streets and in the parks of Manhattan.  Their presence is felt as is the presence of the Italian immigrants.  There are so many restaurants offering Italian and French cuisine. The four we tried were excellent.  Good food, good wine and good friends – a vacation to remember. And an opportunity to study people in crowds and begin to understand how some people thrive in these settings where others cannot cope with the lack of both privacy and intimacy in the big city.

A crucible for conflict of many kinds, New York survives.

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“We are all equally uncertain and fearful.”

Let me first say thank you to the Tracy Myers for a wonderful email and a great honour.  Visit the http://www.onlinehumanresourcedegrees.net/conflict-resolution website to read the very nice comments on this blog.

The title of this blog is a great line from Stephen Fry on George tonight.  Brilliant man with lots of insight into the human condition.  I am often impressed by the guests on George Stombolopoulous’ Show.  He is also a brilliant man and an effective host.  I met him once and was very impressed by his friendly smile and handshake and his genuine interest in people, including me.

We are all equally afraid and uncertain … maybe of different things.  We also demonstrate that fear and uncertainty in different ways.  Some people move toward us in their anger.  Some move with and some move away.  For some the trigger is found in the past.  For others it is the present and for others the fear is the results of what we think lies ahead in the future.    Here is a reminder of the 3 by 3 chart that helps you detect the direction and orientation of people in conversation.  It will also show you where people find their fear and uncertainty.  Knowing that makes it easier to address the fears and uncertainty with an appreciative POWER tool.

The PULSE BEACHs –9 Perceptions

Beliefs, Expectations, Assumptions, Concerns and Hopes

Orientation   and

Direction

Heart –Past

 

Body–Present

 

Head–Future

 

Dancers

Move toward

 

Success -3

Moving toward with the past. Fill the room with their emotions,their heart.

Power -8

Moving toward in the present. Fill the room with their physical presence,their body.

 

 

Excitement -7

Moving toward with the future. Fill the room with their ideas and innovations, their head.

Dutifuls

Move with

 

Connection-2

Move with the relationship from the past. Feeling what

should be felt.

 

 

Perfection-1

Move with the present.

Doing what

should be done now and following the rules.

 

Security-6

Moving with approval to the future cautiously. Thinking what

should be thought.

 

 

Detachers

Move away

 

Differentiation-4

Moving away or withdrawing into the past, into the heart.

 

 

Peace-9

Moving awayor withdrawinginto the present, the body.

Detachment-5

Moving away or withdrawing into the future, the head.

 

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Empathy- You’ll know it when you feel it!

Last week in Calgary a couple of wonderful things happened.  First of all AAMS – The Alberta Arbitration and Mediation Society –  announced that they will be partnering with us to sponsor the PULSE program for workplace mediation.  That is very exciting.  I am looking forward to the opportunities that this arrangement will afford us.

Secondly, we hosted two PULSE courses.  Marjorie facilitated PULSE mediation level 1 while I facilitated PULSE mediation level 2.  I had the opportunity to be a role player and to get into the persona of one of my former mediation clients to play an authentic role for the new mediators in my class.  It was enlightening to say the least.  The difference between level 1 where we don’t play stump the mediator and level 2 is that we try to make things more realistic in order to prepare people for what they will face in the mediation room.  The idea is to take competent PULSE Deltas who can facilitate mediation meetings and mold them into PULSE practitioners who are comfortable using the tools and structure in what ever situation they find themselves.

For me, as role player I experienced the PULSE Frame in a new way.  Although the mediators were interjecting to keep the conversation on track, I didn’t find it intrusive or demeaning.  I found it quite helpful to have someone remind us of the path toward resolution we were on.  My novice mediators were effective with the timing of their interventions and resourceful in the face of a difficult highly emotional situation.  They did an excellent job of bringing us to resolution.  What is ironic is that what was missing for me as participant was the empathy.  That is ironic because it is the one thing that I have to work extra hard to do in my own mediations.

I live on excitement BEACH most of the time which means I look for fun and avoid pain of any kind, so emotionality is rare for me and I really don’t know what to do with it when it shows up … at least it isn’t natural for me to empathize.  Even on my other BEACHS, Power and Detachment, there is a tendency to ignore or minimize the emotional aspect of things.  So there I was in someone elses shoes thinking,  “This hurts and no one has mentioned it.”  Huge lesson for me.  One I will not soon forget.

Don’t forget to tell all of your friends about the PULSE Conference in Vancouver in August.

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sunny days in vancouver

I am in Vancouver today and the sun is shining.  There is no other place on earth that is as wonderful, in my humble opinion, than Vancouver in the sunshine.  I can see Mount Baker, False Creek and Vancouver Harbour from my balcony.  I can also see West Georgia Street where the crowds will gather tonight to watch the Canucks on the big screen tv.  There is so much energy in this city right now.  People coming together to support their sports teams is an interesting phenomenon.  Even on the street where there are tens of thousands of people, no one talks while the game is on. But even when I am away from my tv I can hear what is happening from the crowd and I know when to go to watch the replay.

I love the way Canadians get together over hockey.  There are no specific cultural groups of what I call Hypenated Canadians who are not represented in the crowds here in Vancouver.  It is a multicultural city and everyone is IN.  I am a European – Canadian.  My heritage includes Channel Islands, Scotland and Spain.  There are many people in the crowds who look like me but many more that don’t.   I think it is telling that it is not how you look in Vancouver that gives away your heritage so much as the way that you sound.  Language is the distinguisher here and in many multicultural countries.  Language will usually reveal the generation of Canadian someone is.  I like to listen and guess.  Accents, patterns, pace all provide more clues about who the person is.  All we have to do is listen.  Looking is not enough.

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