PULSE CPR

Reviving PULSE.

After a couple of less active years where I was working for Parks Canada or just busy writing, it is actually fun to have a schedule and to interact with PULSE professionals again.  This morning I did my second 2014 webinar.  PULSE Professionals from Red Deer, Alberta and the Washington DC area as well as from Ghana in Africa joined the session to review the Five Stages of the Frame and the significance, the theory and the skills associated with each Prepare, Uncover, Learn, Search and Explain.

Here is the link to the recording.  If you have 40 minutes for a quick refresher it might be fun.  ( Ignore the right brain/left brain bit…. I think I got it backwards which will not surprise those of you who know me well and know that left and right have never been easy for me.)

http://pulseinstitute.adobeconnect.com/p66aton3eer/

If you have comments or questions I would be happy to respond.

I have new appreciation for CPR – Cardiovascular Pulmonary Resuscitation, having witnessed it in hospital recently, when the patient coded and the staff spring into action.  At PULSE it has represented Content, Process and Response; the three aspects of an exchange that influence the outcome and although it can be vital to maintaining relationships, it is not critical to life itself.  CPR PULSE style is used to save relationships and revive the space between people and not as a life saving procedure in the case of cardiac arrest.

I do hope that our PULSE will be resuscitated, that it will come back to life.  I hope we can reignite the flame for the FRAME that helps people have successful social exchanges.  It is still simple yet complex like all of us. Today I reviewed the Process in some detail.  In future sessions we will indeed look at the Content of PULSE, the theory behind it and the Response of PULSE, the heart of it, the skills that make it work.  Our purpose is to show its relevance in today’s fast paced, digital communications.  Lives are changed with one text or one email.  If we can use the PULSE Frame to inform not only face to face conversations but also these electronic methods of social exchange maybe we can create a gentle, honest, open , specific transaction that won’t cost us relationships but will work to improve them as we interact using the Frame.

The next session will be on April 4th :  PULSE Checklists.  I will present and review with you at least 10 specific uses for the PULSE Frame and how to gently shift it to your purposes.  The link is on our website www.pulseinstitute.com on the calendar.

Hope you can join us.